Privacy Policy
Privacy Policy
Last updated: 8 May 2026
This Privacy Policy explains how The Craving Reset collects, uses and protects your personal information when you visit our website, place an order or contact us.
Website:
thecravingreset.com
Contact:
contact@thecravingreset.com
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Billing information
- Payment information
- Order details
- IP address
- Device and browser information
- Website activity, such as pages viewed and buttons clicked
- Customer support messages
We only collect information that is needed to process your order, deliver your digital product, improve our website and communicate with you.
2. How We Use Your Information
We use your information to:
- Process your order
- Deliver your digital PDF guide
- Send order confirmations and download information
- Provide customer support
- Improve our website and customer experience
- Prevent fraud and protect our business
- Run and measure marketing campaigns, including Meta Ads, if you have accepted relevant cookies or tracking
3. Digital Product Delivery
The Craving Reset sells digital products.
After purchase, your digital product may be delivered through our digital delivery provider. This allows you to receive access to your PDF guide by email or through the order confirmation page.
4. Payment Processing
Payments are processed securely through Shopify and supported payment providers such as PayPal, card payment providers, Shop Pay, Apple Pay or Google Pay.
We do not directly store your full card details.
5. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Make the website work properly
- Remember your preferences
- Analyse website traffic
- Improve the shopping experience
- Measure advertising performance
- Support marketing through platforms such as Meta
You can control cookies through your browser settings and, where available, through the cookie consent tools on our website.
6. Meta Pixel and Advertising
We may use Meta Pixel or similar advertising tools to understand how visitors interact with our website and to improve our advertising.
If required, this type of tracking will depend on your consent. Meta also states that businesses are responsible for ensuring their own compliance with GDPR when using Meta Pixel.
7. Sharing Your Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Shopify
- Payment providers
- Digital product delivery apps
- Email and customer support tools
- Analytics and advertising platforms
We do not sell your personal information.
8. How Long We Keep Your Information
We keep your information only for as long as necessary to:
- Complete your order
- Provide customer support
- Comply with legal, tax and accounting obligations
- Protect our business from fraud or disputes
9. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to certain types of processing
- Withdraw consent where processing is based on consent
- Ask for a copy of your data
To make a request, contact us at:
contact@thecravingreset.com
10. Security
We take reasonable steps to protect your personal information. However, no online system is completely secure, so we cannot guarantee absolute security.
11. Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
contact@thecravingreset.com